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Dental receptionist

Westchester, Los Angeles, CA 90045 (google map)
Full-time Position - Mon, Tue, Wed, Thu, Fri
Posted: October 27, 2026
Contact Options:
MUST HAVE DENTAL FRONT OFFICE EXPERIENCE
We are seeking a welcoming, organized Dental Receptionist to support daily clinic operations and help patients navigate their visits. You will manage front desk activities, coordinate appointments, and maintain accurate records while protecting confidential information. Your impact: Clear scheduling and attentive patient service help patients access care smoothly and enable the dental team to stay focused on treatment.

Responsibilities
Greet patients, manage check-in and check-out, schedule appointments, and handle phone communication with professional phone etiquette.
Maintain medical records and electronic health records (EHR), review documentation, file records, and follow Health Insurance Portability and Accountability Act (HIPAA) requirements and clinical confidentiality policies.

Support medical billing, medical collection, health insurance processing, Medicare inquiries, and care plan documentation; refer coding questions to qualified staff.

Use Microsoft Office and relevant electronic medical record (EMR) and EHR systems, such as Epic, Meditech, Athenahealth, and eClinicalWorks, as applicable.

Provide clerical and medical administrative support, including accurate typing and data entry.

Qualifications
Experience in a dental clinic, medical office, clinic, front desk, or customer service setting is preferred; medical receptionist, medical scheduling, or medical office management experience is an asset.
Familiarity with EMR/EHR systems, electronic health records management, health information management, medical records, and documentation review.
Knowledge of medical terminology, health insurance, medical billing, medical collection, and medical coding is helpful, including CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding.
Strong computer skills, organization, phone communication, patient service, and customer service; 10-key typing and filing experience are useful.
Bilingual ability is an asset. Clerical, administrative, or office experience is welcome.


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