Front office coordinator/ Patient care coordinator

Front office coordinator/Patient care Coordinator

We're looking for an amazing Front office coordinator/Patient Care Coordinator to join one of the most caring dental teams.

Team culture and delivering the best patient experience possible are priority number one for us and we do not take it lightly! Our team is like a family, and we're looking for the next person who shares our values. Must have outstanding attitude, personality, and a willingness to put in the work. Must have at least 1 year of dental experience. If you're looking for "just another front desk job," this probably isn't the right fit. If you're dependable, positive, coachable, and excited to grow with a practice that values teamwork and excellence, we'd love to meet you.
To apply, please submit your resume along with a brief cover letter explaining why you believe you would be a great addition to our team.

What You'll Be Responsible For,
You'll play a critical role in creating an exceptional experience for our patients while helping our practice run efficiently.

Responsibilities include:
• Answering phones with warmth, professionalism, and confidence
• Scheduling and coordinating patient appointments
• Verifying dental insurance benefits accurately
• Creating accurate treatment estimates
• Submitting electronic insurance claims
• Posting insurance payments and Explanation of Benefits (EOBs)
• Following up on outstanding insurance claims
• Managing insurance and patient Accounts Receivable
• Collecting patient payments
• Communicating effectively with insurance companies
• Supporting patients by answering questions about treatment and insurance benefits
• Working closely with the clinical team to keep the schedule productive